Patio Port - Special Truck Rate Information 

Truck freight products are usually quite heavy products - yet sometimes they are fully assembled products which are simply too big for FedEx and UPS. Usually these are our Teak Outdoor Patio Furniture Sets and Java Teak Patio Collections, yet ocassionally they are teak benches, teak bar sets, teak dining tables, and the like.

These truck freight products always have larger freight charges than FedEx or UPS products. We, at Patio Port pay all of these charges for you.

Truck freight companies require a signature when the products are received, but they will always call you to set up a delivery date and time, and anyone you authorize can sign for the shipment.

When we ship from All Things Cedar and VIFAH, most of these products are light enough to be hand delivered from the truck to a couple of persons standing on the ground. In an effort to offer the best possible prices, we do not include a lift gate fee when we price these products. (But we do offer this service, at a small additional charge when it is requested.)

Truck freight products from Anderson Teak and Warner Levitzson are another matter. Most of their products are quite heavy - too heavy to be hand delivered from the truck. Because of this, we always pre-pay a lift gate fee for you. This means that the truck driver will load the product carton and pallet onto a fork lift and drop it gently at your curbside.  

Please note: If you are interested in any group of our products containing even one truck freight item, please contact us for a “Special Truck Freight Product Quote" for your order.

Just send us your name, your e-mail address, your telephone number, your zip code, let us know the product or products that you are interested in, and we will prepare a special quote, with all shipping costs included - right to your door!

Please allow us two business days in order to search for the very lowest product and shipping prices that we can obtain.

(Note: This year, we have saved our customers several thousands of dollars by using these “Special Truck Freight Product Quote Searches”. Most of the time, we were ableto save substantially on any prices quoted by our competitors.)
 
 If you need these products in a hurry, just place your order, and then send us an email requesting a “Special Truck Freight Delayed Search”. Be sure to include your name, your telephone number, your email address, your zip code and your order number with this request.

We will begin processing your shipment right away, but we will still search for any method available to save you money. We will notify you of what we were able to do within three business days.

Then, as soon as your products arrive, just let us know, and within the next 14 business days, we will issue you a refund for any savings we could obtain.

(Note: This year, we have saved our customers thousands of dollars by using these “Special Truck Freight Product Quote Searches”. Most of the time, we were ableto save substantially on any prices quoted by our competitors.)

If you have any questions, or comments, feel free to contact us at any time.

Happy Shopping!!! 

Sincerely, 

The Patio Port Staff

 

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